Support and Ideas for Software Technology
Thanks for your input in the form below -- from it we become better!!
All software technology has possibility for problems -- and we want to catch any before they become a problem for many people.
Sometimes a problem with the software is due to how data is input. So first, please call our office and see if we can help in solving the problem through a "go to meeting" session.
HERE IS HOW THAT WORKS... | | www.JoinGoToMeeting.com |
| 1 | Make sure you are using an internet browser and not mozilla firefox as your browser |
2 | From your browser type in the link above, be ready to enter a 9 digit code we will give to you. Enter the number and put in your name and email. Once you join the session we will ask you to allow us to see your screen, you will need to click yes and also allow us to take over your mouse and keyboard |
| 3 | Be ready to work with us to re-create the problem. We will ask you to document the problem below so we have record of what happened. From this, we will be able to help others by developing a help file |
WHEN YOU ARE READY TO DO A "go to meeting" call, dial 303-904-3177 for help.
PLEASE HELP US BY USING THE FORM BELOW to help us document the issues you and other people may have:
If you can't get through or have worked with our office staff and still have problems or
If you worked with someone in our office, we want to know what worked for you, please report what happened!
PLEASE BE AS DETAILED AS POSSIBLE SO WE CAN RE-CREATE THE PROBLEM.....
Your report is appreciated.