The confidentiality of your information is extremely important to us. Please contact us immediately if you feel someone has access to your My WHEN Score account. We have set up a special process to ensure you are the only person who can access your account. When you contact our office you will be required to reactivate your account by entering a new license code to access your financial information in the future. YOUR My WHEN-Score information is always CONFIDENTIAL. Also, you will NEVER be asked to enter a social security number or any account numbers when using My WHEN-Score. For that reason, you can have confidence that by using My WHEN-Score software your identifying data will never be exposed.